Terms and Conditions
Last Updated: May 21, 2025
1. Introduction
Welcome to Cavya.ai (“Cavya,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, located at cavya.ai, and all related services, features, content, and applications (collectively, the “Services”).
Cavya is owned and operated by Milestone Localization Private Limited, registered in India at No. 57, 100ft Road Indiranagar, Bangalore Karnataka 560038, India, and its subsidiary company Milestone Localization (UK) Limited, registered in the UK at Corner Oak 1 Homer Road, Solihull Birmingham, UK.
BY ACCESSING OR USING OUR SERVICES, OR BY VISITING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES OR VISIT OUR WEBSITE.
2. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
3. Account Registration
To access certain features of our Services, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information as necessary.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Credits and Payment
4.1 Account Credits
Upon registration, you will receive complimentary credits in your account. These credits can be used to generate glossaries and style guides using our Services. You can track your credit usage on your user dashboard.
4.2 Pay-as-You-Go Model
After using your free credits, you may purchase additional credits to continue using our Services. Credits purchased never expire and can be used at any time for our Services.
4.3 Refunds
All purchases of credits are final and non-refundable.
5. User Conduct
You agree not to use our Services to:
- Violate any applicable laws or regulations;
- Engage in any illegal or criminal activities;
- Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable;
- Attempt to gain unauthorized access to our systems or other users’ accounts;
- Interfere with or disrupt the integrity or performance of our Services;
- Collect or harvest any information from our Services without our express consent;
- Use our Services for any commercial purpose without our prior written consent.
6. Intellectual Property
6.1 Our Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are owned by us, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
6.2 User-Generated Content
You retain all ownership rights to any content you submit, upload, or create using our Services (“User Content”). By using our Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, copy, modify, and display your User Content solely for the purpose of providing the Services to you.
7. Service Availability and Maintenance
We strive to ensure that our Services are available at all times. However, we do not guarantee uninterrupted access to our Services. Our Services may be unavailable from time to time for maintenance, updates, or other reasons. We reserve the right to suspend or discontinue any part of our Services at any time without prior notice or liability.
8. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that our Services will meet your requirements, be uninterrupted, timely, secure, or error-free, or that the results obtained from the use of our Services will be accurate or reliable.
9. AI-Generated Content Disclaimer
Our Services utilize artificial intelligence technology to generate content such as glossaries and style guides. While we strive to ensure the accuracy and quality of AI-generated content, we make no representations or warranties regarding the accuracy, completeness, reliability, or suitability of such content. AI-generated content may contain errors, inconsistencies, or inaccuracies.
You acknowledge and agree that you are solely responsible for reviewing, verifying, and approving any AI-generated content before using it for your purposes.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.
We specifically disclaim all liability for any incorrect translations, glossary entries, or other content generated by our Services.
11. Account Termination
11.1 Termination by You
You may terminate your account at any time by sending an email to support@cavya.ai. Upon termination, any unused credits will be forfeited, and you will no longer have access to our Services.
11.2 Termination by Us
We reserve the right to suspend or terminate your account at our sole discretion, without notice or liability, for any reason, including but not limited to violation of these Terms, fraudulent, abusive, or illegal conduct, or if we believe your actions may cause legal liability for you, other users, or us.
12. Privacy Policy
We follow the accepted industry standards to protect the personal information submitted to us- during transmission and after we receive it. No methods are completely secure and we cannot guarantee absolute security, however we try our best to use commercially accepted methods to protect your personal information. See our Privacy Policy for more information on how we collect and process your data.
13. Changes to Terms
We reserve the right to modify these Terms at any time at our sole discretion. We may not notify you of such changes. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.
15. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
16. Contact Us
If you have any questions about these Terms, please contact us at support@cavya.ai.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.